Here is an example of two pre-book message: Additionally, write a brief sentence or two telling them to ask or contact you about any questions or concerns. In this message, you should remind the guests to read through the house rules and confirm that they agree. The pre-booking message is sent to guests who book using the instant book feature.ĭuring this time, your automatic message will be sent if you’ve changed your automatic messaging to being on. This email should be sent at least 24 hours before they’re expected to arrive so that there’s plenty of time for communication if something changes or the guest has additional questions. This gives you an opportunity to introduce yourself and your home, as well as thank the guest in advance for booking with you. One of the best message templates for hosts is sending a pre-booking message. Send a Pre-Booking Message as an Introduction However, automatic messages just take a layer of stress off of your job as a host and make things significantly easier. If you find them too tedious, you can alternatively type out messages and copy-and-paste them into Airbnb’s messaging system. Templates can be edited at a different time. Save the template, and it should automatically be turned on.Input the message and select which action the message should be triggered.To turn this feature on, you’ll need to follow these steps: Luckily, Airbnb provides the ability to send pre-booking messages automatically. I’ll show you how to set up Airbnb messages that will automatically send at the right times. I know it feels like cheating, but who doesn’t like a little automation in their business? Especially if it helps save you time and energy? Learn more about creating effective messages on Airbnb by watching our video below:Įnsure You’ve Activated Automated Messages They’ll cover everything from what to say before they check in, all the way through checkout reminders.
If you want to make sure that your Airbnb listing is successful, then you need to remember these 15 essential Airbnb message templates for hosts.
These automated messages can boost communication between hosts and guests, and show customer appreciation.
By using templates, you can easily communicate with your visitors without worrying about what to say.Įssential Airbnb message templates for hosts should welcome guests and include information to optimize their stay, such as booking confirmation details, pre-arrival steps, and review reminders. That’s why if you haven’t been utilizing message templates, you may have been missing out. It’s all part of complete, well balanced, marketing strategy. But you should!Īs an Airbnb host, superb communication is key to getting a good review and return visitors. I know it’s not easy to put on a happy face and send your guests off into the world with a heartfelt goodbye.
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